Patient Scheduler

Optimal Care•Maumee, OH

1d•$14 - $17•Onsite

About The Position

Optimal Care is a clinician-owned and operated company that provides physician services, home health, and hospice care. They utilize an integrated care delivery model incorporating technology, innovation, and best practices to manage chronic disease, rehabilitation, and end-of-life care. Their mission is to Serve Together, Provide Value, and Deliver Exceptional Quality Care. They are committed to being an exceptional place to work where employee expertise and passion can thrive.

Requirements

High school diploma or GED
Previous office experience
Excellent verbal and written communication skills
Ability to read maps with a general knowledge of the demographic area

Nice To Haves

Scheduling experience

Responsibilities

Responsible for all patient scheduling.
Providing routing for all clinical staff.
Ensuring that all computer data entry for each patient is accurate and complete.
Contact patients via phone to make provider appointments and ensure patients accept the date and time of visit.
Contacts senior living communities / assisted living facilities where patients reside to make and confirm appointments.
Handle all calls concerning patient appointments and scheduling changes from the patient and/or provider.
Perform accurate data entry when adding patient information into electronic medical records.
Perform all necessary updating of data in database regarding demographic and service location information.
Ensure new patients are scheduled and that follow-up appointments are rescheduled appropriately.
Schedule all annual wellness visits within the allotted time dictated by the payor source.
Ensure most efficient schedules are created to assist providers in meeting productivity requirements.