Patient Scheduler
Trinity Health•Springfield, MA
•$18 - $24•Hybrid
About The Position
The Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process. This role requires 40 hours per week, typically Monday-Friday with rotating half-day Saturdays. A two-week training period is included, with classroom time in Springfield, MA for local colleagues.
Requirements
- High School Diploma or equivalent required
- Minimum of 6 months customer service experience required
Nice To Haves
- 2 years clerical experience in a medical field preferred
- Knowledge of medical terminology preferred
Responsibilities
- Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
- Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
- Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
- Answer telephones and direct calls to appropriate staff
Benefits
- Great Benefits and Health Insurance Coverage - Starting Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
