Patient Scheduler

Rezolut • Cohoes, NY

2h • $0 - $20 • Onsite

About The Position

Rezolut Imaging is looking for a Patient Scheduler to join their team. Rezolut is a national emerging platform of diagnostic medical imaging services focused on providing top-notch patient care partnered with innovative technology to achieve better health outcomes. The Patient Scheduler is responsible for delivering exceptional customer service and care by accurately scheduling appointments and responding to requests for information. The ideal candidate is a self-directed learner, willing to apply feedback, and continuously self-assesses for personal and professional growth. They will work under general guidance with some autonomy, possess excellent verbal and written communication skills, strong attention to detail, and the ability to prioritize tasks. They should act with integrity, professionalism, and confidentiality.

Requirements

• High School degree or equivalent
• High proficiency of PC systems, tools, and applications.

Nice To Haves

• Minimum of 1 year of prior medical scheduling experience preferred.

Responsibilities

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collects and coordinates accurate basic registration, demographic, and insurance information.
• Processes multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Benefits

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED