Patient Scheduler per diem M-F days
Trinity Health•Springfield, MA
•Onsite
About The Position
Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process. This is a per diem position with occasional Saturday hours. Training is provided Monday-Friday, 8 AM - 4:30 PM for two weeks.
Requirements
- High School Diploma or equivalent required
- Minimum of 6 months customer service experience required
Nice To Haves
- 2 years clerical experience in a medical field preferred
- Knowledge of medical terminology preferred
Responsibilities
- Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
- Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
- Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
- Answer telephones and direct calls to appropriate staff
Benefits
- Pay is based on experience, skills, and education.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
