Patient Sales Specialist - Health & Wellness

CJ Physical Therapy & Pilates•Portsmouth, NH

4d•$75,000 - $95,000•Remote

About The Position

CJ Physical Therapy & Pilates is hiring a remote, US-based Patient Sales Specialist to turn interested leads into committed Discovery Visits. This is a phone sales role, not a scheduling, call center, administrative setter, or customer service position. The specialist helps prospective patients—often frustrated, skeptical, or hesitant—make confident decisions about addressing health concerns and investing in care. The role involves strategic outbound outreach, structured follow-up, objection handling, and guiding conversations toward clear decisions. The specialist is expected to set expectations that support strong visit attendance, track sales performance, maintain accurate CRM records, and participate in coaching and call reviews. Performance is measured closely through booking rate, show rate, and conversion quality. The company is a cash-based physical therapy and regenerative wellness business focused on active adults over 40 and high-value, one-to-one care. The position is remote for US-based candidates and requires availability during Eastern Time business hours. Compensation includes a $50,000–$60,000 base salary, uncapped commission, and on-target earnings of $75,000–$95,000 or more.

Requirements

Be based in the United States and authorized to work in the United States.
Be available during Eastern Time business hours.
Have at least 2 years of B2C sales or appointment-setting experience.
Have a proven track record of meeting booking or revenue targets.
Demonstrate strong objection-handling ability.
Have experience with CRM systems.
Have excellent written and verbal communication skills.
Demonstrate high emotional intelligence and personal accountability.

Nice To Haves

Experience with Go High Level.
Experience in health, wellness, or elective medical services.
Experience in cash-based healthcare.
Experience in high-ticket service sales.

Responsibilities

Complete 80–100 strategic outbound touchpoints per day using calls, texts, email, and video.
Execute structured follow-up until a clear decision is made.
Convert new and older leads into booked Discovery Visits.
Handle objections related to cost, time, skepticism, and past unsuccessful care.
Set strong expectations to protect Discovery Visit show rates.
Confirm and reinforce prospective patients’ commitment before their visits.
Track performance and improve conversion rates.
Maintain clean and accurate CRM documentation.
Participate in weekly sales coaching and call reviews.