Patient Safety Technician - Full Time - Days

Barton Healthcare System•South Lake Tahoe, CA

12d•Onsite

About The Position

The Patient Safety Technician sits at bedside of patients who require continual direct observation to ensure their safety from falls and/or risk of injury to self or others. Remains with patient at all times ensuring patient safety. Provides supportive and appropriate diversional activities for the patient at the direction of the RN responsible for the patient. Provides timely notification to clinical staff of patient behavior that may lead to unintended elopement, fall, or harm to themselves or others. May also be assigned as hospital transport orderly. This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position.

Requirements

High school diploma or GED preferred
Ability to work independently and make sound judgements during stressful circumstances.
Must be able to speak English, communicate clearly orally, and in writing; understand and use de-escalation techniques.
Ability to communicate effectively with patients and visitors.
Ability to communicate with hospital staff and respond quickly to patient changes.
Ability to use discretion and courtesy when working with patients, visitors, and staff.
Basic computer operation skills.
Efficiency in multitasking.
American Heart Association BLS CPR certification within 90 days of hire

Responsibilities

Provides consistently exceptional care at all times.
Provides constant observation of the patient and timely notification to the RN of patient behavior that may lead to unintended elopement, fall, or harm to themselves or others. Immediately reports to the RN any change(s) in physical condition from the initial report.
Receives report from the Registered Nurse as well as the previous PST assigned to the patient.
Remains with the patient during the entire shift until scheduled relief arrives. Accompanies the patient to the restroom and off floor for scheduled appointments, tests, and procedures.
Provide companionship to the patient and participate in activities such as reading to the patient, conversing, and playing cards. Assists the patient with contacting hospital staff, television channel selections, letter writing, etc.
Maintains core customer service skills and communication when challenged by agitated, delusional, or confused patients.
Submit necessary documentation (i.e. report sheets, room checks, etc.) to designated location/person, after signature by the responsible RN per unit process.
Assists the RN in keeping rooms and patient belongings free of objects that could potentially be harmful to the patient or others.
Demonstrates understanding and proficiency of the use of patient monitoring software programs.
Demonstrates safe work practice. Follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
May assist guest relations staff with greeting, screening, and escorting patients and visitors to and from their destination.
PST’s hired with intent to transition into a security officer position may be assigned security related training or perform other duties as directed by the security manager.
Responds to the needs of the department and organization by performing other duties, as necessary.