Patient Safety Specialist

ModMed

About The Position

ModMed is seeking a Patient Safety Specialist to assist with the day-to-day operations of its Patient Safety program across specialty-specific products and services. The role works across departments to identify and analyze patient safety and risk impacts involving EHR software, acquired platforms, and other ModMed entities. The specialist collaborates with Patient Safety Leadership, Product Management, Product Development, Legal, Medical Directors, and Client Services to review patient safety incidents and issues. The role also manages Jira Cloud patient safety dashboards, supports data analysis and surveillance activities, coordinates committee and governance meeting preparation, and helps track Root Cause Analysis action items and process improvements. The Patient Safety Specialist supports patient safety education and training for teams in the United States, Germany, and India, serves as a resource on patient safety and compliance, and follows up on findings with stakeholders through recommendations for system or workflow modifications.

Requirements

Bachelor's degree in Nursing or Pharmacy.
At least 5 years of clinical experience.
A minimum of quality and/or patient safety experience.
If the candidate does not already possess CPPS or CPHQ certification, they must acquire a certification within 2 years in the role.

Nice To Haves

CPPS and/or CPHQ certification.

Responsibilities

Collaborate with Patient Safety Leadership, Product Management, Product Development, Legal, Medical Directors, and Client Services to review patient safety incidents and issues.
Manage Jira Cloud patient safety dashboards to maintain accuracy, ensure timely ticket triage and data integrity, and update leadership on areas of immediate risk.
Support the compilation and analysis of patient safety and risk data to identify themes, trends, and opportunities under the direction of Patient Safety leadership.
Conduct patient safety audits and analyze findings and audit data as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
Assist in coordinating the Patient Safety Committee and other governance meetings.
Collaborate on Root Cause Analysis action items, including providing guidance on solutions, tracking progress, and reporting status to the Patient Safety and Quality Subcommittee.
Partner in presenting patient safety training and education to teams in the United States, Germany, and India.
Advise others within ModMed regarding patient safety and compliance.
Follow up on findings with stakeholders and recommend system and/or workflow modifications.

Benefits

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
401(k) with a matching contribution of 50% of employee contributions deferred on up to 6% of compensation; matching contributions vest after one year of employment.
Generous paid time off and paid parental leave programs.
Company-paid life and disability benefits.
Flexible Spending Account.
Employee Assistance Programs.
Company-sponsored Business Resource and Special Interest Groups.
Professional development opportunities, including tuition reimbursement and unlimited access to LinkedIn Learning.
Global presence and in-person collaboration opportunities.
Dog-friendly U.S. headquarters.
Hybrid office-based roles and remote availability for some roles.
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms at the BRIC headquarters.