Patient Safety Specialist

Advocate Health • Skaneateles, NY

9d • $38 - $57 • Onsite

About The Position

The Patient Safety Specialist is responsible for facilitating the timely investigation of select safety events and near miss events through the implementation of apparent cause analysis (ACA) and use of other investigative tools. This role will participate in investigations at sites within their region and assist site safety leaders with completing chart reviews, interviews, and review of evidence-based literature. The specialist will conduct confidential interviews, facilitate the cause analysis process, and review ACA's completed by site managers to ensure effective investigations and identification of corrective actions. Additionally, the role supports the site culture of high reliability through involvement in the site's Patient Safety program, including participation in daily huddles, safety rounding, safety recognition, just culture, safety coach, and physician champion programs. The specialist will teach the Culture of Safety presentation to new associates, establish and maintain effective relationships to influence and advance site culture, and ensure safe practices and behaviors are in practice by the front line. This role also involves maintaining alignment of site work with system standards, serving as a site patient safety resource to various committees, designing and giving presentations, and authoring articles for newsletters or publications. The specialist will review reported patient safety events daily, recommend those requiring investigation, and may review reports from multiple sites. They will appropriately code individual cases, ensure timely updates to system safety data repositories, aggregate site patient safety data to identify trends, and assist in preparing site reports. The role also supports the site’s corrective actions resulting from event investigations, serves as a resource to managers on effective corrective action design, assists in tracking corrective actions, and participates in audits of their effectiveness.

Requirements

• Nurse, Registered (RN) OR Physical Therapist OR Pharmacist, Registered
• Bachelor’s degree in nursing or allied health field or advanced degree in a health-related field preferred.
• Minimum of 4 years clinical experience
• Sound oral and written communication skills sufficient to interact effectively with and influence associates and medical staff
• Sound organizational skills; effectively manages shifting priorities
• Demonstrated ability to problem solve and analyze procedure and process changes
• Self-directed, works with indirect and (at times) direct supervision
• Sound critical thinking and analytical skills utilized in the cause analysis process
• Proficiency with MS Office (Word, Excel and Power Point)
• Political sensitivity to the dynamic interplay that occurs between departments, physicians, associates and management.
• Current RN or Allied Health License
• Candidate must be willing to attend, onsite & offsite, department meetings and educational activities.
• Maintain proficiency in department’s software computer program.
• Able to travel to other Advocate sites within their designated region, and corporate meetings as appropriate, generally monthly.
• Candidate must be able to perform various physical tasks with a high degree of proficiency, such as articulating, hearing, viewing, and walking throughout the hospital.
• Ability to work under stressful and difficult conditions.

Nice To Haves

• advanced degree in a health-related field preferred

Responsibilities

• Facilitates the timely investigation of select safety events and near miss events through the implementation of apparent cause analysis (ACA) and use of other investigative tools. Will participate in investigations at sites within their region.
• Assists the site safety leaders within their region with completing chart reviews, interviews and review of evidence based literature to support the cause analysis process.
• Conducts confidential interviews with those involved in the events in order to document the timeline of events and causal factors.
• Effectively facilitates the cause analysis process in a manner that facilitates trust and transparency.
• Reviews ACA’s completed by site managers, mentoring leaders to ensure an effective investigation and identification of corrective actions.
• Supports a site culture of high reliability through involvement in the site's Patient Safety program.
• Supports implementation of the site patient safety program including tools that promote reliability. These include but are not limited to participation in daily huddle, safety rounding, safety recognition, just culture, safety coach and physician champion programs among others.
• Teaches the Culture of Safety presentation to new associates in their initial orientation.
• Establishes and maintains effective relationships with associates and physicians in order to influence and advance site culture, working to ensure safe practices and behaviors are in practice by the front line.
• Maintains alignment of site work with system standards.
• Serves as a site patient safety resource to various committees or teams related to care delivery.
• Designs and gives presentation to various committees regarding patient safety and high reliability.
• Authors articles for newsletters or publication in support of patient safety and high reliability.
• Reviews reported patient safety events on a daily basis and recommends those that require investigation. May be asked to review reports from multiple sites.
• Appropriately codes individual cases to facilitate the collection of aggregate data for purposes of program design and goal setting.
• Ensures timely updates to the system safety data repositories in order to facilitate site and system data collection and analysis.
• Aggregates site patient safety data to identify trends and actionable items to advance site culture.
• Assists in preparing site reports in the form of tracking, trending, graphs or analyses regarding safety program outcomes.
• Support of the site’s corrective actions resulting from event investigation.
• Serves as a resource to managers on effective corrective action design to minimize event recurrence.
• Assists in tracking corrective actions to ensure timely completion and implementation.
• Participates in the audits of effectiveness of key corrective actions.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level