Patient Safety Officer

UF Health•Jacksonville, FL

6d•Onsite

About The Position

The Patient Safety Officer leads patient safety initiatives across a variety of settings. This role ensures the development, implementation and evaluation of systems and processes that promote a culture of safety, reduce risk and reduce serious safety events. The Patient Safety Officer collaborates with clinical and administrative leaders, frontline staff, and external regulatory bodies and utilizes evidence-based practices to ensure compliance with national safety standards and to drive continuous improvement in patient care.

Requirements

Master's degree.
Specific course work: In lieu of a Master's degree will consider 10 years of experience in patient safety, risk management, quality management or 5 years of experience in patient safety, risk management, quality management if certified in patient safety, risk management or quality management.
Valid Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy
Certified Professional in Patient Safety (CPPS) within 6 months years of hire or transfer
3-5 years healthcare environment with experience in patient safety, quality improvement or risk management role
Change management skills - ability to analyze the current state, develop a plan for change and communicate both the case and plan for change; ability to elicit support from key stakeholders to achieve objectives; ability to evaluate the plans effectiveness and develop alternative solutions; ability to apply concepts and principles of change management.
Leadership skills - ability to lead and motivate multidisciplinary, cross-functional teams; ability to structure, format, and lead small and large group working sessions to achieve objectives; ability to directly and indirectly mentor, coach, and train staff; ability to initiate and drive projects to completion with minimal guidance;
Communication skills - excels in interpersonal communications and interactions; ensures that communication lines are kept open; effectively communicates goals and interplay of ideas and concepts; Ability to communicate effectively verbally and in writing, including conveying technical/clinical information to both technical/clinical and non-technical/non-clinical team members; ability to create reports and dashboards for leaders
Interpersonal skills - establishes credibility; promotes participative approaches; establishes effective working relationships; ability to function effectively as part of a team.

Nice To Haves

Healthcare Administration (MHA), Public Health (MPH) Nursing (MSN) or related discipline
Lean Six Sigma Certification
Certification in Healthcare Quality (CPHQ)
Project Management (PMP) Certification
Risk management or patient safety experience in a hospital or healthcare system. Preferably in a large complex setting.
Experience leading root cause analysis and safety event investigation.
Familiarity with regulatory and accreditation standards (TJC, CMS, OSHA)

Responsibilities

Develops, implements, and oversees the patient safety program in alignment with institutional goals and external requirements (AHCA, Leapfrog, CMS, TJC and others) (20%)
Serves as the primary liaison regarding patient safety for external agencies such as Joint Commission, CMS, ACGME, Leapfrog, AHCA and others (5%)
Oversees the root cause analysis process, failure mode and effects analysis, and other investigative processes for serious safety events and near misses. Insures these investigations are complete and timely (20%)
Promotes a culture of safety through training, education and awareness campaigns across the organization (20%)
Develops dashboards and reports for leadership and clinical departments and analyzes patient safety related data and trends to identify opportunities for improvement (10%)
Collaborates with Quality, Risk Management, Infection Prevention, Accreditation and clinical operations to align safety initiatives (15%)
Facilitates the multidisciplinary Patient Safety Committee and associated workgroups (5%)
Participates in policy development and policy review related to patient safety (5%)
Participates in hospital-wide and department specific education and training as directed
Actively participates in staff and committee meetings as requested
All other duties as assigned by department leadership within job scope