Patient Safety Observer-Emergency Department-Per-Diem

Endeavor Health•Evanston, IL

2d•$17 - $24•Onsite

About The Position

The Patient Safety Observer works in the Emergency Department at Evanston Hospital on an as-needed, per-diem basis. Under the direct supervision of the department manager, clinical leader, or charge nurse, this role continuously observes assigned patients at the bedside or through video monitoring systems to support patient safety. The observer redirects patients from at-risk behaviors, promptly communicates patient needs or changes to nursing staff, and collaborates with the care team while maintaining patient dignity, privacy, and confidentiality. The role provides attentive supervision and does not involve direct nursing care unless authorized.

Requirements

High school diploma or GED required.
Complete the Care Companion class, which includes on-the-job training, within two weeks of the start date.
CPR/BLS certification from the American Heart Association.
Ability to read, communicate effectively, and perform basic arithmetic.
Basic analytical skills to follow instructions and maintain logs, charts, and records.
Effective communication skills to exchange information and follow directions.
Patience and compassion when interacting with patients.
Ability to remain alert, attentive, and focused for extended periods.
Strong multitasking and prioritization skills.
Ability to respond quickly in emergency situations and notify appropriate staff.
Basic computer proficiency.
Availability to work assigned shifts.

Responsibilities

Continuously observe and monitor assigned patients at the bedside or through video monitoring systems.
Maintain constant visual observation to ensure patient safety.
Verbally redirect patients from at-risk behaviors using in-person communication or two-way audio devices.
Immediately notify nursing staff of patient needs, behavioral changes, or emergency situations.
Participate in shift handoffs and communicate patient status and behaviors.
Identify and report potential hazards to support a safe patient environment.
Collaborate with nursing staff and other team members to ensure patient safety.
Maintain patient dignity, privacy, and confidentiality at all times.
Provide compassionate, attentive supervision without performing direct nursing care unless authorized.