Patient Safety Observer-Emergency Department-Evening Per-diem

Endeavor Health•Glenview, IL

8d•$17 - $24•Onsite

About The Position

The Patient Safety Observer role in the Emergency Department is a per-diem position responsible for continuously monitoring assigned patients to ensure their safety. This role involves maintaining constant visual observation, either at the bedside or through video monitoring systems, and verbally redirecting patients from at-risk behaviors. The observer must immediately notify nursing staff of any patient needs, behavioral changes, or emergencies, and participate in shift handoffs. Additionally, the role supports a safe environment by identifying and reporting potential hazards, collaborating with the healthcare team, and maintaining patient dignity, privacy, and confidentiality. This position provides attentive supervision without performing direct nursing care.

Requirements

High School diploma or GED required
Care Companion class completion (includes on-the-job training) within two weeks of start date
CPR/BLS certification from American Heart Association
Ability to read, communicate effectively, and perform basic arithmetic
Basic analytical skills to follow instructions, maintain logs, charts, and records
Effective communication skills to exchange information and follow directions
Demonstrated patience and compassion when interacting with patients
Ability to remain alert, attentive, and focused for extended periods
Strong multitasking and prioritization skills
Ability to respond quickly in emergency situations and notify appropriate staff
Basic computer proficiency
Must be available to work assigned shifts

Responsibilities

Continuously observe and monitor assigned patients either at bedside or via video monitoring systems
Maintain constant visual observation to ensure patient safety
Verbally redirect patients from engaging in at-risk behaviors using in-person communication or two-way audio devices
Immediately notify nursing staff of patient needs, behavioral changes, or emergency situations
Participate in shift handoffs and communicate patient status and behaviors
Support a safe patient environment by identifying and reporting potential hazards
Collaborate with nursing staff and other team members to ensure patient safety
Maintain patient dignity, privacy, and confidentiality at all times
Provide compassionate, attentive supervision without performing direct nursing care unless authorized