Patient Safety Observer- Emergency Department-Evening

Nevada System of Higher EducationChicago, IL
$17 - $24Onsite

About The Position

The Patient Safety Observer role in the Emergency Department is responsible for continuously monitoring assigned patients to ensure their safety. This involves maintaining constant visual observation, either at the bedside or through video monitoring systems. The observer will verbally redirect patients from at-risk behaviors and immediately notify nursing staff of any patient needs, behavioral changes, or emergencies. The position also includes participating in shift handoffs, reporting patient status, identifying and reporting potential hazards, and collaborating with the healthcare team to maintain a safe environment. Patient dignity, privacy, and confidentiality must be upheld at all times. The observer provides attentive supervision without performing direct nursing care unless authorized.

Requirements

  • High School diploma or GED required
  • Care Companion class completion (includes on-the-job training) within two weeks of start date
  • CPR/BLS certification from American Red Cross or American Heart Association
  • Ability to read, communicate effectively, and perform basic arithmetic
  • Basic analytical skills to follow instructions, maintain logs, charts, and records
  • Effective communication skills to exchange information and follow directions
  • Demonstrated patience and compassion when interacting with patients
  • Ability to remain alert, attentive, and focused for extended periods
  • Strong multitasking and prioritization skills
  • Ability to respond quickly in emergency situations and notify appropriate staff
  • Basic computer proficiency
  • Must be available to work assigned shifts

Responsibilities

  • Continuously observe and monitor assigned patients either at bedside or via video monitoring systems
  • Maintain constant visual observation to ensure patient safety
  • Verbally redirect patients from engaging in at-risk behaviors using in-person communication or two-way audio devices
  • Immediately notify nursing staff of patient needs, behavioral changes, or emergency situations
  • Participate in shift handoffs and communicate patient status and behaviors
  • Support a safe patient environment by identifying and reporting potential hazards
  • Collaborate with nursing staff and other team members to ensure patient safety
  • Maintain patient dignity, privacy, and confidentiality at all times
  • Provide compassionate, attentive supervision without performing direct nursing care unless authorized

Benefits

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Vision and Pet options
  • Tuition Reimbursement
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Discounted Parking at Designated Locations
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
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