About The Position

The Patient Safety Coordinator works collaboratively across the health system to improve the Culture of Safety and support the organization’s journey toward becoming a High Reliability Organization. The role proactively evaluates the effectiveness of patient safety processes through collaboration, communication, event review, investigation, risk assessment, and data analysis. The Coordinator also supports patient safety reporting systems, organizational response and analysis processes, and initiatives to strengthen patient safety and minimize risk. The Coordinator serves as a consultant and resource to unit and department leaders and other colleagues, participates in committees and teams, conducts patient safety rounds, and supports education, event investigation, proactive risk assessments, chart reviews, data reporting, and improvement planning. The position requires maintaining current knowledge of patient safety methods, standards, and regulatory requirements and communicating patient safety concepts effectively.

Requirements

  • Bachelor’s degree in nursing or another clinical healthcare field.
  • Four years of clinical experience in an acute care facility.
  • At least one year of relevant experience in quality management, patient safety, risk management, customer service, and/or clinical informatics.
  • Data-mining skills in an electronic health record.
  • Interpersonal customer-service approach.
  • Verbal and written communication and presentation skills.

Responsibilities

  • Oversee organizational patient safety processes to ensure appropriate response, analysis, and action.
  • Participate in hospital committees and teams to advance a culture of safety and prevent medical errors.
  • Advise unit managers, clinical nurse coordinators, department directors, and colleagues on patient safety indicators, criteria, and process improvement.
  • Participate in and assist with patient safety and change-management activities under the direction of the Patient Safety/Risk Director.
  • Conduct patient safety rounds in collaboration with unit leadership.
  • Assist with planning, implementing, and tracking health-system activities that strengthen the Culture of Safety.
  • Conduct and participate in Patient Safety/Risk Management educational programs.
  • Maintain effectiveness and build trust while representing the Patient Safety Program.
  • Maintain current understanding of patient safety theory, methods, standards, and regulatory requirements.
  • Perform patient safety and risk-management processes to advance safety and control or minimize risks.
  • Assist in developing initiatives that use software applications to improve organizational functionality.
  • Assist with management of the hospital event-reporting system and support committees, units, and departments in mitigating risks and advancing patient safety.
  • Collect, track, and trend data; analyze it using data systems and tools to create actionable reports and improvement plans.
  • Participate in and coordinate event investigations, event analysis, and proactive risk assessments.
  • Support activities to improve event reporting and responses to near-miss events.
  • Conduct chart reviews for the relevant discipline or program to investigate patient safety and adverse events.
  • Identify risk exposure by supporting effective event-reporting systems and establishing effective communication with surveillance departments.
  • Articulate ideas and patient safety concepts clearly and effectively.
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