About The Position

The Patient Safety Companion provides supportive patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patient comfort and personal care, helps maintain a safe environment, and communicates patient changes or concerns to nursing staff. The position is part of a collective bargaining unit. Applicants should be able to communicate clearly, follow directions, work as part of a team, and provide basic hygiene and activities-of-daily-living care with a compassionate, relationship-based approach. Recent healthcare experience is preferred, particularly in the setting of application. BLS certification is preferred upon hire and must be obtained from an approved source before providing direct patient care. Benefits may vary by market and employment status. Offerings include compensation and retirement benefits, insurance and wellness resources, paid leave, backup care, and education and development support.

Requirements

  • Ability to clearly communicate with other members of the healthcare team.
  • Ability to understand and follow directions from the healthcare team.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Ability to work as part of a team.
  • Basic hygiene and activities-of-daily-living care skills.
  • Compassionate, relationship-based approach to care.
  • Accountability for completion of assigned tasks.
  • Ability to escalate concerns through the chain of command.
  • Ability to create and maintain a safe environment and anticipate safety issues.

Nice To Haves

  • Recent experience in a healthcare environment, preferably in the setting for which the applicant is applying.
  • BLS Basic Life Support certification from the American Heart Association, preferred upon hire; certification from an approved source is required before direct patient care.

Responsibilities

  • Provide patient support, including comfort, personal care and hygiene, toileting, and mobility.
  • Create and maintain a safe environment for patients, including anticipating and advocating around safety issues.
  • Act as a liaison between the patient and nurse by reporting changes or concerns.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Participate in hand-off and reporting of pertinent information about patient and departmental needs upon arrival and departure.
  • Complete assigned tasks and escalate concerns through the chain of command.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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