Patient Representative - Peekskill

Sun River Health • Peekskill, NY

5d • Onsite

About The Position

Sun River Health is seeking a Full Time Patient Representative/Front Desk Receptionist to join their team in Peekskill, NY. This role is responsible for providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner. The Patient Representative will communicate with a diverse population using well-developed interpersonal skills and will manage all aspects of the registration and appointment process. This role is an integral part of the medical care team, serving as the initial point of contact for patients seeking care. All job duties must be performed in compliance with systems and job-specific standards.

Requirements

• High School diploma/GED
• 2-4 years of work-related experience

Nice To Haves

• Bilingual in both English and Spanish (orally and written)

Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicate effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials.
• Verify all insurance and set fees based on the sliding scale fee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED