Patient Representative - Arlington Heights & Buffalo Grove - 32-36hr/wk
About The Position
As our Patient Representative, you’ll be the first friendly voice and smile patients and families experience - aka the VIP of first impressions! You’ll work closely with the Practice Manager and help create a welcoming, stress-free visit for every family. This role is scheduled for 32 hours per week with rotating Saturdays. Sanders Court Pediatrics has proudly cared for families in our community for over 30 years, providing personalized care for every stage of childhood. We serve patients at two locations and have a strong, dedicated clinical team including 12 providers.
Requirements
- High School diploma required
- Ability to multitask
- Must be detail oriented
- Good communication skills and customer service skills
- General computer knowledge
- Problem-solving skills
- Team player
- 2 years of customer service experience
- Office based work experience preferred
Responsibilities
- Answers phones, schedules appointments and verifies patient information.
- Completes check-in, check-out and end of day processing.
- Enters charges; collects and posts payments.
- Collects patient balances.
- Copies medical records.
- Scans incoming patient records/reports.
- Completes end of day process.
- Processes medical records requests.
- Demonstrates and supports PediaTrust Core Values.
- Performs digital health workflows and initiatives.
- Performs complete referral authorizations.
- Performs other duties as assigned.
Benefits
- 401(k) with profit sharing
- Differential pay
- Referral bonuses
- Medical coverage with multiple plan options
- Dental
- Vision
- Health Savings Account (HSA) with up to $500 employer match annually for eligible plans
- Flexible Spending Account (FSA): Healthcare, Dependent Care, and Parking & Transportation
- Short-Term Disability
- Voluntary Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity
- Long-Term Disability - Employer Provided
- Wellness platform
- Employee Assistance Program (EAP) — free, confidential support for life's challenges
- Employee recognition program, company events
- Paid Time Off (PTO), plus 6 paid holidays
- Tuition assistance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
