Patient Representative - Inwood Ave

Sun River Health • New York, NY

6h • $20 - $23 • Onsite

About The Position

Sun River Health is seeking a Full Time Patient Representative/Front Desk Receptionist to join their team at the Inwood Ave site in the Bronx, NY. This role is responsible for providing patient-centered care, facilitating patient access to services, and managing the registration and appointment process. The Patient Representative will communicate effectively with a diverse population, handle telephone and mail correspondence, schedule appointments, collect fees, explain services and charges, and distribute patient materials. They will also be responsible for verifying insurance information and setting fees based on a sliding scale.

Requirements

• High School diploma/GED
• 2-4 years of work experience

Nice To Haves

• Bilingual in both English and Spanish (orally and written)

Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicate effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distribute materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
• Verify all insurance and set fees based on the sliding scale fee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED