Patient Representative - Family Practice Clinic
Methodist Health System•Dallas, TX
•Onsite
About The Position
The Patient Representative will greet, instruct, and schedule patients, register them into the computer system, and determine their insurance benefits. This role serves as a liaison between the patient and clinical support staff within the Family Practice Clinic.
Requirements
- High school education or equivalent
- 2 years in a front office using Medical Management software
- Typing or data entry at 40 wpm
- Working knowledge of medical terminology and coding
- Proficiency with medical office technology systems.
Responsibilities
- Greets patients in a prompt, courteous and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record.
- Collects payments and enters charges into computer system.
- Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
- Maintains work area and reception area in neat and orderly manner.
- Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
- Must be able to support the clinic efficiency and cohesion.
Benefits
- medical, dental, and vision insurance
- a matched retirement plan
- an employee wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
