Patient Representative - Orthopedics
About The Position
Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Representative joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Our Family Care Clinic is dedicated to providing compassionate, patient-centered care for individuals and families throughout every stage of life. As part of an exciting growth initiative, our expanded location will now offer urgent care services, a new acute walk-in clinic for same-day healthcare needs, and enhanced collaboration among providers and clinical teams. This integrated approach allows patients to access comprehensive, high-quality care in one convenient location while creating new opportunities for teamwork, innovation, and exceptional service. As a Patient Representative, you will play a key role in ensuring every patient feels welcomed, supported, and cared for throughout their experience.
Requirements
- High school diploma or equivalent.
- Strong computer skills required.
Nice To Haves
- Previous Medical Office experience is preferred.
Responsibilities
- Performs receptionist, registration, and clerical duties.
- Ensures that all necessary patient demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
- Verifies insurance benefits and obtains precertification/authorization as necessary.
- Determines and accepts required payments, including co-pays and deductibles.
Benefits
- Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
- Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Ongoing learning and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
