Patient Representative I
About The Position
CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. CCI Health Services is seeking a Patient Representative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. The Patient Representative will assure that the provision of high-quality; cost-efficient, culturally sensitive services complies with all Federal, State, and Local agency policies and procedures.
Requirements
- Minimum High School diploma or commensurate experience.
- At least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience to perform office routines and clerical support functions.
- Customer service required.
- Computer skills required.
Nice To Haves
- AA or BS degree preferred.
- Current CPR certification preferred.
Responsibilities
- Act as the point of contact by greeting patients and visitors in person and over the phone.
- Direct patients and visitors to the appropriate Health Center personnel.
- Assure that the provision of high-quality; cost-efficient, culturally sensitive services complies with all Federal, State, and Local agency policies and procedures.
Benefits
- Extensive benefits plan including PTO
- 403B Retirement Plan
- Tuition reimbursement opportunities
- Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
- Malpractice insurance under FTCA.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
