Patient Representative I
About The Position
We are preparing for the flu season; every year we hire a Temp Patient Rep. This position is from August to December with flexible hours, Monday through Friday, and includes some weekends and night shifts. Mount Sinai Medical Center is committed to providing access to its diverse community and delivering an unmatched level of clinical expertise. We are committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade and Monroe Counties. Mount Sinai is South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Our community of more than 4,000 dedicated employees fosters an environment of care and compassion, playing a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research.
Requirements
- High School
- Experience in a Healthcare setting preferred but not required
Responsibilities
- Answers telephone promptly; preferably by the third ring.
- Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
- Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
- Repeats key information when writing down messages to ensure accuracy.
- Accurately enters patient demographics information and insurance data in the computer as documented.
- Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
- Checks to ensure that patients fill out applicable forms completely and correctly.
- Informs secretary or Office Coordinator when supply level is approaching reorder point.
- Copies patient records if requested by insurance company or other physician's office.
- Distributes mail accurately and on a timely basis.
- Efficiently schedules appointments, recording them as documented and following practice policy.
- Responsible for completing daily receipts and journals and deposits to cashiers.
- Responsible for petty cash.
Benefits
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
