Patient Representative I (34787)

COAL COUNTY GENERAL HOSPITAL • Coalgate, OK

18d • Onsite

About The Position

The Patient Representative I serves as the first point of contact for patients and visitors, ensuring a positive and professional experience. This role involves administrative support, patient interaction, and coordination with clinical staff in a fast-paced healthcare environment.

Requirements

• Ability to multitask in a busy, fast-paced environment
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Excellent organizational and time management abilities
• Basic computer proficiency
• Ability to handle confidential information with discretion
• Customer service experience required

Nice To Haves

• Previous experience in a healthcare or hospital setting
• Familiarity with medical terminology
• Experience with electronic health record systems (EHR)

Responsibilities

• Greet and check in patients in a courteous and professional manner
• Verify patient information, insurance details, and demographics
• Answer phone calls and respond to inquiries promptly
• Maintain accurate patient records in electronic systems
• Collect payments and process basic billing transactions
• Coordinate with medical staff to ensure a smooth patient flow
• Handle sensitive information in accordance with privacy regulations
• Performs any other duty as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed