Patient Relations Specialist

P3 Partners • Dublin, OH

8d • Onsite

About The Position

To provide patient-facing customer service in a fast-paced and professional environment.

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Must possess adequate computer skills
• Must be detail-oriented
• Must maintain professionalism at all times
• Must maintain training/ continuing education requirements
• Ability to function in fast paced and/ or stressful work environment
• Must adhere to company policies and procedures and safety guidelines
• High School Diploma or equivalent required
• Customer service experience

Responsibilities

• Provides customer service support to patients
• Scheduling appointments
• Conducts patient check in/ check out
• Scans/ files
• Collects patient payments
• Maintains clean and professional working environment, including the waiting room
• Answers patient phone calls
• Confirms appointments
• Assists with charting
• Confirms patient insurance
• Maintains strict confidentiality
• Ensures exceptional customer experience
• Any duties required to maintain patient flow and any other extra duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED