Patient Reimbursement Specialist
About The Position
Integrated Rehabilitation Services is seeking a Patient Reimbursement Specialist to join their team. This role involves auditing payments from commercial and workers compensation carriers, following up on missing payments, correcting and resubmitting denied claims, processing appeals, tracking denial/payment trends, and communicating with staff and patients to resolve payment issues. The specialist will also answer billing questions for patients, process credit card payments, perform data entry, verify personal and financial information, maintain patient charts and electronic medical records, collect and post patient payments, and handle various administrative tasks such as faxing and filing.
Requirements
- High school degree or equivalent
- Excellent in-person and phone customer service
- Proficient in Word or Excel
- Close attention to detail
- Great time management and organizational skills
- Be available for a full-time schedule, Monday - Friday, 40 hour work week
- Team player attitude and energetic with a focus on excellent customer service
Nice To Haves
- Previous experience working in a medical/physical therapy billing role is preferred but not required.
Responsibilities
- Audit payments from commercial and workers compensation carriers for consistency with contracted fee schedule and follow up with carriers as appropriate to resolve underpayments
- Conduct follow-up inquiries regarding missing insurance payments
- Correct and resubmit denied claims
- Process written appeals
- Track denial/payment trends
- Communicate with staff and patients to resolve payment issues
- Answer billing questions for patients and implement solutions to remedy issues
- Process patient credit card payments
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
Benefits
- Medical
- dental
- vision
- 401(k)
- paid time off
- 401k Matching
- generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
