Patient Reimbursement Specialist

Integrated Rehabilitation Services • Vernon, CT

2d • Onsite

About The Position

Integrated Rehabilitation Services is seeking a Patient Reimbursement Specialist to audit payments from commercial and workers compensation carriers for consistency with contracted fee schedules. This role involves following up with carriers to resolve underpayments, conducting inquiries for missing insurance payments, correcting and resubmitting denied claims, processing written appeals, and tracking denial/payment trends. The specialist will also communicate with staff and patients to resolve payment issues, answer billing questions, process patient credit card payments, perform data entry, verify personal and financial information, maintain patient charts and electronic medical records, collect, post, and deposit patient payments, and handle faxing, filing, and other assigned duties.

Requirements

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills
• Be available for a full-time schedule, Monday - Friday, 40 hour work week
• Team player attitude and energetic with a focus on excellent customer service

Nice To Haves

• Previous experience working in a medical/physical therapy billing role is preferred but not required.

Responsibilities

• Audit payments from commercial and workers compensation carriers for consistency with contracted fee schedule and follow up with carriers as appropriate to resolve underpayments
• Conduct follow-up inquiries regarding missing insurance payments
• Correct and resubmit denied claims
• Process written appeals
• Track denial/payment trends
• Communicate with staff and patients to resolve payment issues
• Answer billing questions for patients and implement solutions to remedy issues
• Process patient credit card payments
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Benefits

• Medical
• dental
• vision
• 401(k)
• paid time off
• 401k Matching
• generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED