Patient Registration Specialist

Northwest Asthma & Allergy Center • Seattle, WA

23h • $22 - $28 • Onsite

About The Position

Northwest Asthma & Allergy Center is seeking a detail-oriented, collaborative, and warm Patient Registration Specialist to join our centralized operations team. As the vital first point of contact for our practice, you will play a key role in delivering an exceptional experience for both external patients and internal clinical teams across all six of our clinic locations. This job is fully onsite at our Seattle clinic in the Northgate area. In this expanded, fast-paced role, you will go beyond traditional call handling—managing end-to-end patient registration, patient scheduling, insurance verification, service authorization, referral management, and digital communications. Whether you are an experienced healthcare administrative professional or a high-energy customer service specialist looking to build a career in medical operations, this position offers an exciting opportunity to thrive in a supportive, team-centered environment.

Requirements

• High school diploma or GED
• Two years of medical office experience
• Exceptional customer/patient service/interpersonal skills
• Self-motivation, empathy, and ability to multitask
• Clear and effective communication in a positive manner; attention to detail, spelling and grammar
• Knowledge of computer and phone systems
• Must pass a background check.

Nice To Haves

• Preliminary understanding of health insurance plans, payors, networks, basic referral processes, and service authorizations.
• Hands-on experience or strong aptitude for navigating EMR/EHR systems, multi-line phone systems, and Microsoft Office 365 (specifically Microsoft Teams and Outlook).
• High accuracy in data entry, patient registration, record management, insurance verification, and complex provider scheduling rules.
• Excellent verbal and written communication skills with the ability to balance multiple priorities, live phone calls, and digital messaging queues.
• Experience with Electronic Medical Records (EMR/EHR)

Responsibilities

• Manage and answer all incoming phone calls efficiently throughout the workday, serving as the primary communication link between our patients and the practice.
• Manage end-to-end patient registration.
• Manage patient scheduling.
• Manage insurance verification.
• Manage service authorization.
• Manage referral management.
• Manage digital communications.

Benefits

• Medical PPO
• Dental PPO
• Vision
• Employer paid Life and AD&D
• Employee paid supplemental Life and AD&D
• Employer paid LTD
• Profit sharing and 401k plan
• Vacation - 21 days accrued per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED