Patient Registration Specialist - Monroe Regional Hospital
About The Position
As ProMedica patients enter our facilities to receive medical services, the Patient Registration Specialist will register/pre-register them by obtaining their information, validating insurance and receiving payments. You will answer or refer questions from patients, visitors and staff as needed. You may escort patients to their appointment locations when possible and help patients who need help finding their way. You will seek assistance from Financial Counselors when needed to keep patient flow while resolving financial issues. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
Requirements
- High school diploma or equivalent
- Must be able to read and speak the English language
- Must have worked 1 year within ProMedica Patient Access and have met all KPI expectations to be promoted to Patient Registration Specialist II
Nice To Haves
- Experience or basic knowledge of health insurance plans and medical
Responsibilities
- Register/pre-register patients by obtaining their information, validating insurance and receiving payments.
- Answer or refer questions from patients, visitors and staff as needed.
- Escort patients to their appointment locations when possible and help patients who need help finding their way.
- Seek assistance from Financial Counselors when needed to keep patient flow while resolving financial issues.
Benefits
- Flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
