Patient Registration Specialist
About The Position
As a Patient Registration Specialist, you’ll be cross-trained to support multiple areas of the hospital, including: Emergency Department Greet and check in patients arriving by foot, ambulance, or helicopter. Register patients at the bedside using portable devices. Verify and update patient demographics and insurance information. Support uninsured patients and complete Medicare documentation as needed. Outpatient/Clinic Services Locate and verify patient records in the EMR system. Confirm insurance coverage and update demographic details. Assist with check-out, follow-up scheduling, and charge entry. Answer questions related to lab, pharmacy, or radiology services. Main Admitting/Inpatient Support services like lab, radiology, surgery, and inpatient admissions. Perform bedside registration when necessary. Provide compassionate assistance and accurate information to patients and families.
Requirements
- 2+ years of work experience in a customer-facing or healthcare-related role.
- Strong technology skills for comfort using EMR systems.
- A compassionate, empathetic approach to patient care is most important.
- Excellent communication, critical thinking, and de-escalation skills.
- A sense of urgency and adaptability in a dynamic environment.
Responsibilities
- Greet and check in patients arriving by foot, ambulance, or helicopter.
- Register patients at the bedside using portable devices.
- Verify and update patient demographics and insurance information.
- Support uninsured patients and complete Medicare documentation as needed.
- Locate and verify patient records in the EMR system.
- Confirm insurance coverage and update demographic details.
- Assist with check-out, follow-up scheduling, and charge entry.
- Answer questions related to lab, pharmacy, or radiology services.
- Support services like lab, radiology, surgery, and inpatient admissions.
- Perform bedside registration when necessary.
- Provide compassionate assistance and accurate information to patients and families.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
