Patient Registration Specialist
About The Position
The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall be responsible for ensuring that data gathered and entered into the computer system(s) regarding patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within the scope of the role.
Requirements
- High school graduate or equivalent required
- Excellent knowledge of MS Office and familiarity with relevant computer software
- Strong team leadership skills
- Strong organization skills
- Strong interpersonal skills
- Strong customer relations skills
- Ability to meet strict deadlines
- Strong analytical and problem-solving ability
- Excellent organizational skills
- Ability to complete multiple tasks simultaneously
- Ability to develop trust with leaders in the organizations
- Strong written and oral communication skills
- Proficient computer skills
- Proven track record of successful performance
- Ability to understand complex multifactor situations and bring appropriate solutions
- Ability to work both independently and in a team environment
- Knowledge of government programs such as Medicare and Medicaid
Nice To Haves
- Associate’s degree in healthcare or business-related field preferred
- Bilingual capability (English/Spanish) desirable
- At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred
- Training experience a plus
Responsibilities
- Pre-registration
- Registration
- Payer identification and verification
- Referral to financial counseling
- Point of service collections
- Gathering and entering accurate patient demographic and benefit information into computer systems
- Verifying benefits eligibility and limitations
- Coordination of benefits
- Determining and collecting patient's financial responsibility at the point of service
- Understanding and adhering to regulatory requirements including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
