Patient Registration / Scheduling Clerk

Clifton Fine Hospital•Star Lake, NY

12h•Onsite

About The Position

The Patient Registration / Scheduling Clerk is a cross-trained patient access professional responsible for supporting a seamless patient experience from initial contact through visit completion and follow-up. This role plays a key part in coordinating appointment scheduling, patient registration, insurance verification, prior authorization support, referral tracking, and patient communication. This position ensures efficient clinic flow, accurate revenue cycle data, timely access to care, and closed-loop referral communication while maintaining compliance with facility policies, payer requirements, and patient privacy standards.

Requirements

High school diploma or equivalent required
Strong computer skills
Proficiency with EMR systems, office software, and office equipment
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
High attention to detail and accuracy
Strong organizational and time management skills
Ability to work both independently and collaboratively within a team
Understanding of HIPAA and patient confidentiality standards
Requires reliable attendance, flexibility, and professionalism
Commitment to ongoing learning and professional development

Nice To Haves

Minimum of one (1) year of experience in a healthcare office, patient access, scheduling, registration, referral coordination, insurance verification, or administrative healthcare role preferred
Experience with electronic medical records (EMR/EHR) systems preferred
Knowledge of medical terminology, insurance plans, referral processes, and payer requirements preferred

Responsibilities

Coordinating appointment scheduling
Patient registration
Insurance verification
Prior authorization support
Referral tracking
Patient communication
Ensuring efficient clinic flow
Ensuring accurate revenue cycle data
Ensuring timely access to care
Ensuring closed-loop referral communication
Maintaining compliance with facility policies, payer requirements, and patient privacy standards