Patient Registration/Front Desk - 1st Floor

Neuromedical Center•Baton Rouge, LA

6d•Onsite

About The Position

The NeuroMedical Center Clinic is seeking a Patient Registration Clerk to manage front desk operations, including greeting patients, monitoring provider schedules, and performing various clerical tasks. This role is crucial for ensuring a smooth patient experience from arrival to check-in.

Requirements

High School Diploma or G.E.D.
3 years of medical office experience
2 years of customer service experience
Insurance knowledge
Referral knowledge
Computer accuracy
Ability to multitask and be assertive
Team-oriented
Any equivalent combination of experience, training, and/or education approved by hiring personnel

Nice To Haves

Microsoft Office knowledge

Responsibilities

Greet visitors at the front desk, determine the nature of business, and notify the appropriate person of their arrival.
Greet and register patients.
Assist patients with check-in as needed.
Collect any monies due at the time of service.
Take photos for EHR, if needed.
Compare established patient insurance cards to what is entered in EHR.
Obtain authorizations for services as required.
Act as a liaison between the patient and clinical areas when patients are waiting to be called to the back.
Notify clinical personnel of appointments that will be “arrived” after their scheduled times.
Scan and/or index documents into Group Management system.
Balance payments to daily reconciliation report.
Assist in stocking work area with supplies.
Perform a variety of clerical duties pertinent to the department.
Protect the confidentiality and security of health records and health information.
Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.