Patient Registration Coordinator

Rural Psychiatry Associates • Anchorage, AK

7d • Onsite

About The Position

Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join their growing team. This role is ideal for a detail-oriented, customer-focused professional who thrives in a fast-paced environment and wants to make a meaningful impact in the field of mental health care. The company's mission is to deliver high-quality mental health care to communities with limited access to services, providing in-person and telemedicine care across multiple states. As a Patient Registration Coordinator, you will be a vital part of the team, ensuring smooth patient registration and access to services, creating a positive patient experience from the first interaction.

Requirements

• High school diploma or equivalent required.
• Excellent communication skills, both verbal and written.
• Strong attention to detail with the ability to multitask in a fast-paced environment.
• Proficiency with electronic health record (EHR) systems and general computer skills.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Highly organized, self-motivated, and able to work independently.
• Strong time management and prioritization skills.
• Willingness to learn and adapt to new technologies.

Nice To Haves

• Experience in scheduling appointments preferred, especially in a healthcare setting.

Responsibilities

• Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
• Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
• Work with clinical and administrative teams to streamline patient access.
• Greet & Assist Patients & Visitors, providing a welcoming and professional first impression.
• Collect & Verify Patient Information, ensuring accuracy in personal, medical, and insurance details.
• Coordinate Appointments, including scheduling, confirming, and providing reminders.
• Support Telehealth Services by educating patients on the process and providing technical assistance.
• Ensure Compliance with patient confidentiality and HIPAA regulations.
• Provide General Administrative Support, assisting with forms, correspondence, and documentation.
• Perform Other Duties as Assigned to support clinic operations.

Benefits

• Medical, Dental & Vision Insurance
• Long & Short-Term Disability Insurance
• Life Insurance
• 401(k) Retirement Plan
• Generous Paid Time Off (accrual based on hours worked)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED