About The Position

The Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the registration function. As the successful candidate, you will be responsible for registering patients for all hospital visits, answering telephone inquiries, collecting demographic information from patients, completing patient insurance information and assisting with flow through the registration area. Night shift positions require rotation through patient registration and bed allocation, as needed.

Requirements

  • Previous patient registration department experience in a hospital setting required
  • Demonstrated strong knowledge and understanding in patient registration
  • Well developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm
  • Strong customer service focus
  • Strong interpersonal skills with an ability to work well in both a team environment and independently
  • Excellent communication, facilitative and problem solving skills with attention to detail
  • Strong organizational skills with an ability to prioritize and manage multiple demands in a fast pace environment
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Nice To Haves

  • Experience with Meditech 6.0 preferred

Responsibilities

  • Registering patients for all hospital visits
  • Answering telephone inquiries
  • Collecting demographic information from patients
  • Completing patient insurance information
  • Assisting with flow through the registration area
  • Rotation through patient registration and bed allocation, as needed (for night shift positions)

Benefits

  • Compensation: CUP C03 Range: $28.13 - $31.65
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