Patient Registration Clerk-Parkside(DC)

Unity Health Care. • Washington, DC

12d • $20 - $21 • Onsite

About The Position

Unity Health Care provides primary health care services to underserved patients throughout Washington, DC. As a federally qualified health center, Unity is committed to providing accessible, high-quality health care to traditionally underserved communities. Our team is dedicated to creating a safe, welcoming, and respectful environment for every patient.

Requirements

• High school diploma or equivalent.
• One year of experience in an office setting, preferably in a medical office.
• Strong customer service skills.
• Knowledge of medical terminology and health insurance.
• Strong oral, written, and telephone communication skills.
• Ability to work independently and in a team-oriented environment.
• Ability to interact effectively with individuals from diverse ethnic and cultural backgrounds and with varying needs.
• Basic computer skills.
• Strong attention to detail, organization, and communication skills.

Nice To Haves

• Basic knowledge of health insurance plans, including Medicare and Medicaid, preferred.
• Bilingual in English and Spanish? Preferred.
• Typing speed of 40 words per minute preferred.

Responsibilities

• Control the flow of patients in and out of the clinic.
• Perform patient registration functions, including insurance verification and updating demographic and emergency contact information.
• Serve as a receptionist and liaison between patients, teammates, and staff.
• Review patient-related forms for accuracy and completeness and assist patients when necessary.
• Schedule appointments, record appointment information, and effectively communicate appointment details to patients.
• Maintain accurate patient files and databases.
• Measure key metrics important to advanced access.
• Maintain a clean, organized, safe, and professional working environment.
• Answer and appropriately direct telephone calls.
• Assist trained staff as needed to support efficient clinic operations.
• Perform other duties as assigned.

Benefits

• Make a meaningful difference in the lives of patients and families throughout Washington, DC.
• Contribute to improving access to quality health care for underserved communities.
• Work in a collaborative, diverse, and patient-centered environment where every team member contributes to our mission and the delivery of exceptional patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED