Patient Registration Associate
About The Position
The Rehabilitation Secretary provides secretarial support for the rehabilitation department. The rehab secretary will display good judgement, professional behavior and knowledge of hospital policies. This position requires strong secretarial skills, computer skills (data reporting) with proficiency with Microsoft Outlook, Word, Excel, as well as a high degree of self-motivation, time management with excellent organizational, interpersonal, communication, critical thinking and telephone, skills with careful attention to detail. The secretary will be responsible for assisting with the outpatient speech program through selecting patients from SLP work queue based on established criteria, obtaining insurance authorization, scheduling patient appointments, checking patients in and out, copay collection, end of day close out tasks. Rehab secretary will also be responsible for answering and returning phone calls and faxes throughout the day. This position will be responsible for accurate and timely documentation and communication in patient charts and referrals. This position will help support rehab department team member when needed and assist with tasks as assigned. In addition, provides administrative support to the rehab manager for maintaining department functions.
Requirements
- Strong secretarial skills
- Computer skills (data reporting)
- Proficiency with Microsoft Outlook, Word, Excel
- High degree of self-motivation
- Time management
- Excellent organizational skills
- Interpersonal skills
- Communication skills
- Critical thinking skills
- Telephone skills
- Careful attention to detail
- At least 1 year of secretarial experience, demonstrating ability to deal tactfully and effectively with employees, outside agencies, and the general public
- Computer proficient with strong Microsoft Office skills including Outlook, Word and Excel are critical
- Strong oral and written communication skills with attention to detail and grammar are essential
- Efficiency in prioritizing assignments
- Skill in proactively resolving problems
- Self-starter with good customer service and interpersonal skills who can flex with the environment
- Great attention to detail with a “can-do” attitude
Nice To Haves
- A.A.S. in Secretarial Science; or equivalent experience
Responsibilities
- Assisting with the outpatient speech program through selecting patients from SLP work queue based on established criteria
- Obtaining insurance authorization
- Scheduling patient appointments
- Checking patients in and out
- Copay collection
- End of day close out tasks
- Answering and returning phone calls and faxes throughout the day
- Accurate and timely documentation and communication in patient charts and referrals
- Support rehab department team members when needed
- Assist with tasks as assigned
- Provides administrative support to the rehab manager for maintaining department functions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
