Patient Registration Associate

Highland HospitalRochester, NY
Onsite

About The Position

Provides office support including greeting patients and visitors, verifying patient demographics and insurance eligibility and coverage, utilizing numerous software applications, scheduling appointments and referrals, handling point of service collection, coding and batching of encounter forms, and providing support to the suite and department. Interacts with patients, fellow co-workers and providers in a positive and professional manner. Ensures all patient and departmental needs are met. Performs under limited supervision, following standard procedures, maintains confidentiality according to HIPAA & Strong Health Guidelines. Adheres to Highland Promise Standards of presenting yourself in a positive, professional manner, being respectful of each other and our patients, providing a safe and clean environment, providing excellent care and working as a team.

Requirements

  • High School diploma or GED (Associate’s Degree preferred); or equivalent experience.
  • 1 year of experience as a Medical Secretary in an outpatient medical practice setting preferred; or a Medical Secretarial Certification or Degree preferred.
  • Computer experience
  • Medical billing and terminology required.
  • Culturally diverse, neonates through geriatrics population served.

Nice To Haves

  • Associate's Degree preferred
  • Medical Secretarial Certification or Degree preferred

Responsibilities

  • Greeting patients and visitors
  • Verifying patient demographics and insurance eligibility and coverage
  • Utilizing numerous software applications
  • Scheduling appointments and referrals
  • Handling point of service collection
  • Coding and batching of encounter forms
  • Providing support to the suite and department
  • Interacting with patients, fellow co-workers and providers in a positive and professional manner
  • Ensuring all patient and departmental needs are met
  • Performing under limited supervision, following standard procedures
  • Maintaining confidentiality according to HIPAA & Strong Health Guidelines
  • Adhering to Highland Promise Standards
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