Patient Registrar - Patient Access | Full-Time, Nights
About The Position
At NewYork-Presbyterian Queens , we’re passionate about delivering high-quality care to one of New York City’s most culturally diverse communities. Join us and make a lasting impact as a Patient Registrar , where your compassion and professionalism will help shape the patient experience from the very first interaction. As a Patient Registrar, you’ll be the welcoming face of our organization—assisting patients with scheduling, registration, and insurance verification, while providing exceptional customer service. You’ll help ensure a smooth and positive experience for patients and their families, all while supporting our mission to put patients first. Patient Registrar – Patient Access | Full-Time, Nights 11:00 pm - 7:00 am, Alternating weekends and some holidays In this vital role, you will: Serve as the primary point of contact for patients during scheduling, registration, and admissions. Verify insurance coverage and obtain necessary pre-certifications and authorizations. Screen for medical necessity and ensure accurate documentation to support billing and reimbursement. Provide clear communication and support to patients and families throughout their visit. Collaborate with clinical and administrative teams to uphold our high standards of care and service. Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses . __________________ 2024 “Great Place To Work Certified” 2024 “America’s Best Large Employers” – Forbes 2024 “Best Places to Work in IT” – Computerworld 2023 “Best Employers for Women” – Forbes 2023 “Workplace Well-being Platinum Winner” – Aetna 2023 “America’s Best-In-State Employers” – Forbes “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group NewYork-Presbyterian Hospital is an equal opportunity employer. It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
Requirements
- High School Diploma or GED equivalent.
- Strong clerical skills and proficiency with PC-based systems.
- Familiarity with insurance carriers and coverage guidelines.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills.
- Outstanding customer service and interpersonal abilities.
Nice To Haves
- Experience in a hospital, medical practice, or healthcare setting.
- Knowledge of insurance verification processes.
- Familiarity with EPIC or similar electronic medical record systems.
- Some college coursework or degree.
Responsibilities
- Serve as the primary point of contact for patients during scheduling, registration, and admissions.
- Verify insurance coverage and obtain necessary pre-certifications and authorizations.
- Screen for medical necessity and ensure accurate documentation to support billing and reimbursement.
- Provide clear communication and support to patients and families throughout their visit.
- Collaborate with clinical and administrative teams to uphold our high standards of care and service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
