Patient Registrar - Pulmonary - NYP/Westchester Medical Group - Bronx, NY
About The Position
The Patient Registrar is responsible for registering, scheduling and obtaining pre-certification and authorization for patients to ensure payment from a third-party payer. This role involves greeting and registering patients, obtaining demographic and insurance information, pre-registering patients, scheduling appointments, requesting and reviewing patient charts, retrieving laboratory and radiographic data, preparing necessary paperwork, verifying insurance eligibility, determining patient liability, collecting co-payments, and counseling patients on payment options and financial assistance. This is a full-time Monday-Friday position, with varied hours between 8:00 AM – 5:00 PM, and overtime as needed. The position is located at 1200 Waters Place, Bronx, NY. All roles require on-site presence, and employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.
Requirements
- High School diploma or GED
Nice To Haves
- Experience working in a busy practice or other healthcare setting.
- EPIC
- Knowledge of health insurance benefit requirements.
- Bilingual - Spanish
Responsibilities
- Greet and register patients in a tactful and courteous manner.
- Obtain all pertinent patient demographic and insurance information and enter into appropriate computer system.
- Pre-register patients.
- Schedule and maintain daily appointments.
- Request patient charts from Health Information and/or physician files and requests various patients’ NYPH medical record prior to appointment.
- Review chart to ensure necessary test results and other relevant information is recorded.
- Request test results from appropriate areas as needed.
- Send charts to Health Information to be refilled and send charts back to physician’s offices to be filed after completion.
- Retrieve laboratory and radiographic data from clinic information system and laboratories.
- Prepare all pertinent paperwork including authorizations, physician requisitions, diagnostics testing requisitions, and transportation reimbursements.
- Verify and document third party eligibility; determine patient liability and obtain authorizations.
- Notify patient of financial obligation for elective admissions and establish payment arrangements according to financial policies prior to date of service.
- Counsel patient regarding payment options, Medicaid eligibility, and determine qualifications for charity care.
- Interface with MEU and Social Services to determine Medicaid eligibility; inform patients of documents required initiating Medicaid applications.
- Collect co-payments and fees and issue receipts to patients, as appropriate.
- Prepare receipts for both hospital and professional patient payments.
- Maintain record of all financial transactions and reconcile daily cash collection.
Benefits
- Competitive base pay
- Recognition for experience, education, and licensure
- Comprehensive and competitive benefits that support you and your family in every aspect of life
- Countless opportunities for personal and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
