Patient Registrar - FT

Medical University of South Carolina • Florence, AL

3d • Onsite

About The Position

The registration clerk's purpose is to provide accurate registration for accurate billing. The registration clerk is responsible for gathering patient information for inpatients, outpatients, and all other points of registration, involving patient interviews, financial counseling, and insurance verification. Responsibilities also include explaining hospital policies regarding visitation, payment for charges, and services available; handling routine inquiries and problems; and ensuring positive public relations through careful execution of these duties. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He or she must be fully trained in and understand MUSC Health Patient Financial Services policies and procedures related to the position and administer them according to established guidelines. Routine performance evaluations result in a 95%–98% success rate to meet expectations and 100% or greater to exceed expectations.

Requirements

• High School Degree or Equivalent
• At least 2 years of experience in a hospital or medically related environment.
• Must be able to follow directions and perform work according to department standards.
• Mid-shift position with scheduled hours falling between 11:00 AM and 11:30 PM.
• Must be available to work every other weekend.

Responsibilities

• Gathering patient information for inpatients, outpatients, and all other points of registration.
• Conducting patient interviews.
• Performing financial counseling.
• Verifying insurance.
• Explaining hospital policies regarding visitation, payment for charges, and services available.
• Handling routine inquiries and problems.
• Ensuring positive public relations through careful execution of duties.
• Meeting and/or exceeding customer service expectations related to the registration process.
• Administering MUSC Health Patient Financial Services policies and procedures according to established guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED