Registrar Clinic 3

Grand River Health Main Campus•Rifle, CO
•Onsite

About The Position

The Registrar will offer administrative assistance to clinical personnel to streamline the clerical aspects, a specialty clinic that includes robust specialties such as women's health, behavioral health, ENT, metabolic clinic, dermatology, and more. This position provides patients with a seamless first interaction and ensures their needs are met with efficiency and care. The right candidate will uphold Grand River’s reputation with a polished and professional approach.

Requirements

  • Courses or experiences showing commitment, reliability, or work ethic
  • Speaks both English and Spanish to better serve our community, but not required
  • Brings clinic experience, but we'll train the right person

Responsibilities

  • Perform registration duties, greet and check in patients, and manage switchboard and reception activities.
  • Answer and transfer phone calls, deliver messages, connect patients with the right staff or departments, and use established emergency phone protocols.
  • Announce pages and alerts through the overhead system when necessary.
  • Record admissions for outpatient and emergency visits by interviewing patients/guarantors and entering data into the EMR.
  • Assist visitors by providing directions and clarifying policies, payment responsibilities, and patient rights.
  • Handle general patient inquiries, confirming that required demographic and insurance information is obtained and correctly entered into the medical record.
  • Review coverage and determine the payer source for services provided.

Benefits

  • PTO from day one
  • Flexible spending accounts
  • Extended illness time
  • Optional retirement plan
  • Employee assistance programs
  • Identity theft protection
  • Pet insurance
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