Patient Registrar

NORTH ARKANSAS REGIONAL MEDICAL CENTER•Harrison, AR

1d•Onsite

About The Position

At North Arkansas Regional Medical Center (NARMC), our mission is to be the most trusted and preferred healthcare provider for the communities we serve. We are dedicated to exceptional patient care delivered with compassion, integrity, and teamwork. At NARMC, employees are valued not only for their skills but for the heart they bring to our patients and families. We foster a supportive culture that encourages professional growth and collaboration, making us a place where both patients and staff thrive. We are seeking a detail-oriented and compassionate Patient Registrar to join our Admissions team. This front-line role is vital to ensuring a positive patient experience by accurately gathering information, assisting with admissions, and guiding patients through the registration process. Your professionalism and care will help create a welcoming environment and ensure accurate medical and financial records.

Requirements

High school diploma or GED, preferably with coursework in business or office occupations.
Strong clerical, typing, and computer skills.
Ability to read, write, speak, and understand English.
Excellent communication and customer service skills.

Nice To Haves

Previous experience in healthcare admissions, patient registration, or a medical office setting.
Familiarity with medical terminology and insurance processes.

Responsibilities

Interview incoming patients to collect and enter demographic, financial, and insurance information.
Register patients for Emergency Room visits, inpatient admissions, and outpatient services.
Obtain required signatures for treatment authorization, insurance assignment, and financial responsibility.
Prepare identification bracelets and assign patients to appropriate accommodations.
Direct or escort patients to appropriate floors or departments.
Verify insurance coverage and obtain pre-certification when required.
Collect patient payments, balance receipts, and provide customer service at the Business Office as needed.
Answer incoming calls and support the hospital switchboard after hours and on weekends.
Perform additional duties as directed by the Admissions Supervisor or Business Office Director.

Benefits

Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.
Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.
Basic life insurance and AD&D provided at no cost; voluntary life options available.
Short-term and long-term disability coverage offered.
Accident and critical illness insurance through Lincoln Financial.
401(k) retirement plan with up to 3.5% company match, vested over 5 years.
Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.
Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.
AirMed/Mercy Life Flight membership for eligible staff and families.
On-site wellness center and discounted membership at Planet Fitness.
Tuition reimbursement and support for continuing education.
Employee referral bonuses and internal promotion opportunities.
Pet insurance and identity theft protection available.
Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.