Patient Referral Specialist

Arlington Orthopedics Associates • Addison, TX

23h • Onsite

About The Position

We are seeking a dedicated and detail-oriented Patient Referral Specialist to join our healthcare team. In this vital role, you will serve as a key point of contact for patients, healthcare providers, and insurance companies to ensure smooth and efficient referral processes. If you are organized, compassionate, and committed to providing excellent patient care, we invite you to apply and become part of our supportive healthcare environment.

Requirements

• High school diploma or equivalent; additional healthcare-related certifications are a plus
• Proven experience in patient coordination, medical office administration, or related roles
• Strong knowledge of insurance processes, authorization procedures, and healthcare regulations
• Excellent communication and interpersonal skills
• Exceptional organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite

Responsibilities

• Coordinate and process patient referrals to specialists, laboratories, and other healthcare providers
• Verify insurance coverage and obtain necessary authorizations for referrals
• Communicate effectively with patients, providers, and insurance companies to facilitate timely appointments
• Maintain accurate and up-to-date referral records in the electronic health record (EHR) system
• Follow up on pending referrals to ensure completion and address any issues that arise
• Educate patients about referral procedures and assist with scheduling and documentation
• Collaborate with healthcare teams to ensure seamless patient care transitions

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• HSA/FSA
• Short- and long-term disability
• Life and AD&D
• Legal assistance
• Employee Assistance Program (EAP)
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED