Patient Referral Coordinator

Texas Tech University • Permian Basin, TX

3d

About The Position

Serve as a liaison between insurance and health care providers to ensure the timely coordination, and accurate processing, of patient referrals required for medical specialty visits. Act as a Liaison between patients, providers, and insurance companies to determine patient eligibility for Collaborative Care. Obtain pre-authorization information for any patient whose insurance requires pre-approval for care/service. Process pre-service insurance verification on new COCM patients. Communicate collaboratively between departments to ensure providers, billers, and support staff have all necessary information for a successful patient appointment.

Requirements

• Associate degree plus one (1) year of experience directly related to the processing of patient referrals.
• OR High school diploma or GED plus three (3) years of experience working as a Certified Medical Assistant.
• OR High school diploma or GED plus five (5) years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.

Responsibilities

• Ensure the timely coordination and accurate processing of patient referrals required for medical specialty visits.
• Act as a liaison between patients, providers, and insurance companies to determine patient eligibility for Collaborative Care.
• Obtain pre-authorization information for any patient whose insurance requires pre-approval for care/service.
• Process pre-service insurance verification on new COCM patients.
• Communicate collaboratively between departments to ensure providers, billers, and support staff have all necessary information for a successful patient appointment.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree