Patient Processing Specialist Scheduler - Lab Outreach

East Alabama HospitalOpelika, AL
Onsite

About The Position

The Patient Processing Specialist Scheduler functions in a high volume, fast-paced call center-based environment. The Patient Processing Specialist Scheduler provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Patient Processing Specialist Scheduler should be a driven, self-motivated individual who is able to move between tasks quickly, making the most of their time.

Requirements

  • High school diploma or equivalent.
  • 1-2 years customer service experience, including working on a computer.

Nice To Haves

  • 1-2 years healthcare/hospital experience and/or customer service experience.
  • 1-year computer experience and the ability to type and spell accurately.
  • Complete WorkKeys with a Level 4 and have a Silver, Gold or Platinum State on the following three sections: Work Place Documents, Graphic Literacy, and Applied Math.
  • National Career Readiness Certificate effective 02/01/2012.

Responsibilities

  • Scheduling requested appointments across multiple locations.
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