Patient Placement Coordinator RN – Emergency Services

Providence•Missoula, MT

11d•Onsite

About The Position

The Patient Placement RN works closely with physicians, other hospitals, clinics and numerous departments to ensure timely placement and transfer of patients to St. Patrick Hospital. This role is responsible for coordination of information to ensure a transfer that meets the patient's clinical needs. The person makes complex decisions based on information provided from providers, hospital policy and collaboration with multiple departments throughout the hospital. Provides superior customer service and service recovery, utilizing good judgment and independent thinking that meets or exceeds the expectations of patients, visitors, physicians and St Patrick staff. Performs all duties in a manner which promotes team concept. This position is key to the financial viability of St Patrick Hospital and highest levels of customer service and patient satisfaction. This position helps to coordinate access to services at St. Patrick Hospital. They interface with all departments of the hospital and contribute to the operational effectiveness of the hospital. This position is responsible for high level assessment and quick initiation of level of care decisions for patient's waiting for placement in an inpatient setting. Critical goal is to assure high quality, individualized, cost-effective patient placement. Ensures accurate admission status demonstrating initiative and effective decision making. The Patient Placement RN coordinates those functions associated with level of care determination / placement, and collaborates with other departmental staff diverting of patient to more appropriate level of care from ED, and assuring projected discharge occurs in a timely manner resulting in an available bed.

Requirements

Graduate of an accredited school of nursing.
Montana Registered Nurse License upon hire.
2 years Experience in acute care setting.

Nice To Haves

Bachelor's Degree Nursing
1 year Related position experience.

Responsibilities

Coordination of information to ensure a transfer that meets the patient's clinical needs.
Making complex decisions based on information provided from providers, hospital policy and collaboration with multiple departments.
Providing superior customer service and service recovery.
Utilizing good judgment and independent thinking.
Promoting team concept.
Coordinating access to services at St. Patrick Hospital.
Interfacing with all departments of the hospital.
Contributing to the operational effectiveness of the hospital.
Performing high level assessment and quick initiation of level of care decisions for patients waiting for placement in an inpatient setting.
Assuring high quality, individualized, cost-effective patient placement.
Ensuring accurate admission status.
Coordinating functions associated with level of care determination/placement.
Collaborating with other departmental staff diverting patients to more appropriate levels of care from the ED.
Assuring projected discharge occurs in a timely manner resulting in an available bed.