Patient Office Coordinator

AscensionIndianapolis, IN
Onsite

About The Position

This patient-facing position is responsible for registration, scheduling, and clerical duties in a very active work environment.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Verify insurance coverage and secure required pre-authorizations before procedures take place.
  • Communicate directly with patients and clinical providers regarding coverage details and out-of-pocket estimates, providing clear financial guidance prior to care.
  • Prepare and submit accurate billing claims across commercial, Medicare, Medicaid, and government payers to ensure swift, error-free reimbursement.
  • Research and reconcile unbilled or denied claims, collaborating across departments to maintain seamless revenue flow and up-to-date patient records.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
  • Ways to give back to your community
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