Patient Observer

Bassett Healthcare Network•City of Oneonta, NY
•Onsite

About The Position

Patient Observers are utilized as part of the hospital’s effort to promote patient safety and reduce patient injuries. Patient Observers are employees trained to provide direct observation, frequent re-orientation, verbal reminders and companionship to patients with identified risks to safety and to alert nursing personnel of patient needs. This program supplements nursing strategies for alternatives to the use of restraints, the prevention of patient injuries.

Requirements

  • High School or GED, preferred
  • Previous experience caring for patients in a similar setting, preferred
  • BLS Certification, preferred
  • Attention to Detail
  • Customer Service
  • Interacting with People
  • Responsibility
  • Reading/Writing/Comprehension
  • Light Work - Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work
  • Occasional crouching, typing/clerical/dexterity, grasping, kneeling, lifting, pulling, reaching, repetitive motion, stooping, walking
  • Frequent seeing/monitor/computer use, standing, talking
  • Constant hearing, pushing, visual acuity (color, depth, perception), fit testing
  • Occasional bodily fluids/bloodborne exposure, chemical, mechanical
  • Occasional extreme temperatures, noise, fumes, mists, odors
  • Occasional Travel - The job may require travel from time- to-time, but not on a regular basis

Responsibilities

  • Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room and during any toileting or hygiene activities (unless licensed clinical staff has noted otherwise)
  • Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient's normal environment
  • Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention
  • Notifies clinical staff of any safety concerns, including but not limited to potential means of self-harm, falls, and/or patient interference with medical devices
  • Monitors the patient’s verbalizations and immediately informs the nurse if the patient expresses any idea or intention to hurt self or others
  • Floats to different patient care units
  • Creates clear, accurate documentation on patient status and activity during the shift
  • Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues
  • Requests for assistance are promptly referred to nursing staff via the call light/intercom system
  • Ensures that the patient’s dignity is preserved. Ensures patient is covered, curtains, door adjusted to provide privacy from those in hallway
  • Functions effectively in different, stressful situations
  • Performs similar or related duties as requested

Benefits

  • Paid time off, including company holidays, vacation, and sick time
  • Medical, dental and vision insurance
  • Life insurance and disability protection
  • Retirement benefits including an employer match
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