Patient Nutrition Tech - Sign-On Bonus Eligible!

Cheyenne Regional Medical Center•Cheyenne, WY

4d•Hybrid

About The Position

The Patient Nutrition Tech role is responsible for providing quality customer service and assisting patients with meal selection according to prescribed diets. This role works closely with the Clinical Nutrition team, members of Food & Nutrition Services, and nursing staff. The ideal candidate is compassionate, service-oriented, enjoys helping patients navigate their nutritional needs, thrives in a fast-paced environment, communicates effectively, and has a strong attention to detail.

Requirements

High school diploma (or Equivalent Certificate from an accredited program) or higher degree OR, One (1) or more years of job-related experience
Knowledge of therapeutic diets and how to assist patients with meal selections appropriate for special dietary restrictions
Excellent verbal, written and interpersonal communication skills
Intermediate computer skills and the ability to operate the food service computer system for meal selection and correction
Ability to use proper phone etiquette, scripting calls and following protocols
Ability to communicate effectively with patients, visitors, and staff
Ability to read and follow written instructions and patient-specific nutrition care plans
Ability to handle multiple tasks simultaneously
Ability to work in a high-volume call center with varying hours and shifts

Nice To Haves

High school diploma (or equivalent certificate from an accredited program) or higher degree
Nutrition degree and/or formal nutrition training (ex: Registered Diet Technician, Certified Dietary Manager, and/or formal nutrition training)
Experience in a hospital setting

Responsibilities

Assists patients with meal selection based on prescribed therapeutic diets – collects patient menus, assists in Room Service Call-Center/assists patients who call in their meal selections, prepares tray tickets, educates patients on room service and assesses appropriateness for Room Service.
Operates the food service computer system for patient meal selection.
Receives and communicates computer generated diet changes.
Communicates with other Nutrition Technicians, Clinical Nutrition Staff, and other Room Service staff about patient diets and requests.
Acts as an intermediary between patients, patient families, nursing staff, and Food & Nutrition Services Department.
Performs meal rounds on patients to ensure accuracy and quality of meal selection and service as needed.
Assists with delivery of patient meals, tray line, and other room service functions if needed.