Patient Navigator

OCH • Springfield, MO

64d • Onsite

About The Position

The Patient Navigator is responsible for guiding patients through the healthcare system, offering support and resources to ensure they receive appropriate care in a timely and efficient manner. The Patient Navigator will serve as a critical point of contact for patients, helping them navigate through healthcare services, community resources and coordination of their care. This role involves assessing patients' needs, addressing potential barriers to care, and providing education and emotional support. The Patient Navigator works closely with clinical and administrative teams to streamline patient experiences and enhance access to quality healthcare.

Requirements

• High school diploma or equivalent
• Familiarity with healthcare systems, community resources, and medical terminology

Nice To Haves

• Certification as a Patient Navigator
• Prior experience in healthcare, social services, or patient advocacy role
• Medical Assistant preferred

Responsibilities

• Guiding patients through the healthcare system
• Offering support and resources to ensure they receive appropriate care in a timely and efficient manner
• Serving as a critical point of contact for patients
• Helping patients navigate through healthcare services, community resources and coordination of their care
• Assessing patients' needs
• Addressing potential barriers to care
• Providing education and emotional support
• Working closely with clinical and administrative teams to streamline patient experiences and enhance access to quality healthcare

Benefits

• Eligibility for health, dental, and vision coverage
• 401(k) plan
• Life insurance
• Short-term disability
• Flexible spending accounts
• Many other elective benefits subject to plan terms
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week
• Company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED