Patient Navigator (Addiction Medicine)

OhioHealth•Columbus, OH

About The Position

The Patient Navigator provides education, support, and navigation to patients and families, including patients receiving screening. The role addresses healthcare disparities and barriers to care through communication across the continuum of care, resource coordination, education, advocacy, and coordination with managing physicians and the interdisciplinary team. The position exists in various departments throughout the OhioHealth system of hospitals and healthcare services. Department-specific duties may include program coordination, maintaining registries, and collecting and preparing data for metrics reporting. Associates may also be asked to perform other duties as requested by their supervisor.

Requirements

  • High school diploma or GED.
  • Applicable public health or addiction treatment knowledge and expertise.

Nice To Haves

  • Desirable certification may vary based on the department in which the job exists.

Responsibilities

  • Assess patients’ and families’ learning needs, provide education, assess learning achieved, and provide support and navigation.
  • Participate in quality control and assurance.
  • Participate in process improvement activities, including collaboration with community organizations.
  • Depending on the department, coordinate programs, maintain registries, and collect and prepare data for metrics reporting.
  • Address healthcare disparities and barriers to care through communication, resource coordination, education, advocacy, and coordination with physicians and the interdisciplinary team.
  • Perform other duties as requested by the supervisor.
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